FAQ

The following are a few answers to common questions to help you understand this exciting (and sometimes overwhelming!) process of getting a gown specially commissioned.

Where is House of Delphine located?

Our Studio and Salon is based outside Tralee, Co. Kerry, Ireland.

Our Dublin appointments and fittings are held during weekends at a hotel in Ballsbridge or Newlands Cross depending on the time of year.

All precise location and direction information are given when you book your appointment.

How do the appointments work?

At House of Delphine, we believe the process of choosing your gown should be fun and relaxed. We want you to enjoy trying on different styles, and we give you our personal attention to help you choose the gown that sets the desired tone for your wedding or event and expresses your personal style. You will find a selection of size 10 samples. Since most of us are not an exact sample size, you may have to visualize how the dress will look once it is made to your size. Try not to dismiss a dress simply because the sample doesn’t fit properly! Remember to focus on style, fabric, color and details when making your choice.

What should I bring to my appointment?

Please note that the proper/ definitive bra will need to be brought to the first fitting and all the follow up fittings. Bring a pair of shoes of the height you wish to wear at your wedding or event day, please note the actual shoes for your wedding day will be required from the second fitting onwards. It is also highly recommended to come to your fittings without make-up.
We suggest you wear nude, seamless undergarments. Pictures of your favourite House of Delphine gowns from magazines and our website are welcome.

Who should I bring with me to my appointment?

Especially for Bridal we suggest a maximum of 2 guests, usually your mother and a friend or sister. If too many opinions are offered, it can create confusion. Reminder to friends and family: You may have a set idea of how you see the bride for this occasion that differs from the bride’s vision. Remember this is her day, and she needs your love and support in finding a gown that expresses her unique personality and beauty.

Is the dress I am interested in always at the salon?

All of our designs can be seen in our Kerry Salon, unless they are out on a photo shoot. As we bring up the collection to Dublin, and it is getting larger and larger, we obviously have to make a selection and often bring the newest and most popular designs. But we do welcome your having a look at the website and giving us an idea of your favourite styles prior to the appointment, to make sure we bring those particular gowns with us.

Are photographs allowed in the salon?

To protect the design integrity, photographs will only be allowed after the gown is purchased. Once you have made your choice, you may happily snap away!

What is the price range of the House of Delphine collection?

House of Delphine bridal gowns start around 1850 Euros (for shorter designs) and go upwards of 4500 Euros. But on average, our most popular styles range from 2850 to 3850 Euros.

Our LBD collection of couture cocktail dresses range around 1500 Euros.

Special commission outfits depend totally upon requirement. But in general for a mother of the bride outfit, you can count minimum 1000 and averagely between 1500 and 2000 Euros.

These prices are for a couture, made to size gown or oufit and there are no hidden added costs once we have agreed on design requirements, unless specifically pointed out at the time if there is unusual sizing or a wish for last minute decision on decoration.

How long does it take to make my gown?

All of our gowns are made to order, and generally take between 4-6 months for completion. You are not buying “off the rack” and that is part of what makes a House of Delphine gown so special. We work with the best silk and lace suppliers in Europe to create our original designs and the more labour intensive the materials and decorations are, the more time may be required in the completion of your custom made gown. Once you have made your decision and we have taken your measurements, you must count averagely 2 fittings and then delivery. This means we will meet usually 3 times from the time you order. Some simple designs might require 1 fitting less, some intricate ones may require 1more. The delivery time is usually 3 weeks prior to the wedding, unless you specify you wish for an extra early delivery time.

These are average general rules and despite the labor intensive process, we can often accommodate rush orders, so please ask.

How and when do I pay for the gown?

For Bridal Gowns, a non-refundable booking fee of 500 Euros is required to place your order. And an additional 1000 Euros required on the 1st fitting. The balance is due when the dress is complete. Dresses will only be handed out when final payment has been completed. The same applies to cocktail gowns and special outfits, but the amounts are relative to each individual case. Given that our gowns are made to order, all sales are final. There are no refunds, exchanges or credits available. Thank you for your consideration. .